At Super Ace, your privacy is more than a legal obligation — it is part of the trust you place in us. This Privacy Policy clearly explains how we collect, use, store and protect the personal data of every Malaysian member.
All data transmitted between your device and Super Ace's servers is protected using 256-bit SSL encryption — the same security standard used by Malaysia's leading financial institutions.
Super Ace operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your rights as the owner of your own personal data.
Super ace has never and will never sell, rent or disclose your personal data to any third party for marketing or commercial purposes without your consent.
Only authorised staff may access members' personal data, and only for purposes related to the service. All access is automatically audited and logged.
You have the right to request the deletion of your personal data from Super Ace's systems at any time, subject to applicable record retention requirements under Malaysian law.
You may opt in or out of any marketing communications from Super Ace at any time through your account settings or by contacting our customer support.
Super Ace ("we", "the platform") is committed to protecting the privacy and personal data of every member using our services in Malaysia. This Privacy Policy is prepared in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and transparently explains our practices regarding the collection, processing, storage and protection of your personal data.
This policy applies to all users of the Super Ace platform, including website visitors, registered members, and former members whose information we retain as required by law. By registering an account with Super Ace or continuing to use our services after the effective date of this policy, you are deemed to have read, understood, and agreed to the terms set out herein.
Super ace only collects personal data that is strictly necessary to provide you with the best possible service. The following are the categories of data we collect:
| Data Category | Information Type | Requirements |
|---|---|---|
| Identity | Full name, IC number, date of birth | Mandatory |
| Contact | Phone number, email address | Mandatory |
| Financial | Payment method information (TnG, GrabPay, DuitNow, FPX) | Mandatory |
| Technical | IP address, device type, browser, activity logs | Automatic |
| Games | Betting history, winnings, platform activity | Automatic |
| Preferences | Language settings, notifications, favourite games | Optional |
We do not collect sensitive information such as biometric data, health information, or religious beliefs unless required by law or with your explicit consent.
The personal data we collect is used solely for the following purposes:
Super Ace does not sell or rent your personal data to any third party for their own commercial purposes. We only share data in the following limited circumstances:
All third parties receiving data from Super Ace are required to handle that data to the same or higher security and privacy standards as our own.
Super ace continually invests in security infrastructure to ensure members' personal data remains protected at all times. The security measures we implement include:
Under Malaysia's PDPA 2010, you have the following rights regarding your personal data held by Super Ace:
To submit any request relating to your privacy rights, please contact the Super Ace team via our customer support email. We will process your request within 14 working days.
Super Ace uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your browser preferences. Please note that disabling certain cookies may affect the full functionality of the super ace platform.
Super ace is a platform that intended for individuals aged 18 and above only. We do not knowingly collect personal data from underage individuals.
Super ace retains your personal data only for as long as necessary for the stated purposes or as required by Malaysian law:
| Data Type | Retention Period | Justification |
|---|---|---|
| Active account data | For the duration of active account | Service management |
| MYR transaction records | 7 years after transaction | AML legal requirements |
| Security logs | 2 years | Security incident investigation |
| KYC Data | 5 years after account closure | PDPA & AML Requirements |
| Marketing data | Until consent is withdrawn | Consent-based |
Once the retention period has elapsed, data will be securely deleted or anonymised in accordance with super ace's data disposal procedures.
Super ace reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements or the services we offer.
If you have any questions, concerns, or wish to submit a request regarding your privacy and personal data at Super Ace, please contact us through the following channels:
You may also refer to Terms & Conditions and Responsible Gaming us for more information about your rights and responsibilities as a Super Ace member.
As an online betting and gaming platform operating in Malaysia, super ace understands the sensitivity of the data you entrust to us. Every time you make a deposit via Touch 'n Go eWallet or GrabPay, every time you log in to play slots or watch a live badminton match — that data becomes our responsibility.
We understand that many Malaysians are uncomfortable with the idea of their data being shared or used without their knowledge. That is why Super Ace built a robust privacy infrastructure from day one — not merely to satisfy the requirements of PDPA 2010, but because we genuinely believe that your trust is our most valuable asset.
We do not sell your data. We do not use your data for any purpose beyond the scope you have consented to. And when you choose to leave Super Ace, we will delete all deletable data in accordance with a transparent procedure. That is our promise to every Malaysian member who chooses Super Ace as their online entertainment platform.
The Super Ace platform is built with privacy protection at its core — 256-bit SSL, full PDPA 2010 compliance and zero data selling. Register now and enjoy over 200 top games with complete peace of mind.